Refund Policy

At Team Metamorphosis, we are deeply grateful for every donation and contribution made in support of our mission. Your generosity helps us continue our work to uplift communities and promote social change. As a non-profit organization, we maintain transparency and accountability in all financial transactions.

1. Donations Are Non-Refundable

All donations made to Team Metamorphosis are considered voluntary and non-refundable. Once a donation is made, it cannot be canceled or refunded, except in specific cases of error or duplicate transactions (see below).

2. Duplicate or Error Transactions

If you believe that a donation was made in error or if a duplicate transaction occurred, please contact us within 7 days of the transaction date. We will review the case and, if verified, initiate a refund to the original payment method.

3. Refund Request Procedure

To request a refund in case of an error, please contact us at:

📧 Email: wokhametamorphosis@gmail.com
📞 Phone: +91-9863342080

Please include:

  • Your full name

  • Date and amount of donation

  • Transaction ID or reference number

  • Reason for the refund request

Our team will review your request and respond within 7–10 business days.